How to Evaluate a SaaS Application Development Company for a Fintech Project?

siennawhitaker

New member
I am currently vetting partners for a high-security financial platform and need advice on how to choose a reliable saas application development company. My main concern is finding a team that doesn't just build "generic" web apps but truly understands multi-tenancy architecture and SOC 2 Type II compliance.

When looking for a saas application development company, should I prioritize those with their own internal DevOps teams for AWS/Azure management, or is it better to hire a firm that focuses strictly on the frontend/backend logic? I’m also interested in how they handle API-first design specifically, if they have a proven track record of building scalable microservices that won't result in massive technical debt two years down the line. If you’ve worked with a saas application development company on a project requiring real-time data processing, what red flags did you notice during the initial discovery phase?
 
Frankly speaking, the largest red flag that I have ever witnessed is their response that they are specialists in everything. Assuming they pretend to do fintech, healthcare and e-commerce all on the same cookie cutter stack, flee.
 
Without having an internal DevOps team, things are not going to work out. Fintech requires close VPC setups and IAM functions that even a generalist dev does not understand how to manage. Allowing a company that is logic-only to handle your AWS is like asking them to breach some data.
 
I’ve worked with a few. Find a saas application development company that would demonstrate you a real SOC 2 audit report. When they claim to be using AWS, hence they are compliant, then they are lying. AWS is not out of compliance; their code and processes are likely not to be.
 
Lol, typical Reddit. "Just build it yourself." OP did not want a lecture but a partner. On my part, I would view their github. In the event that their API documentation resembles a middle school assignment, their API-first claim is rubbish.
 
About the technical debt - ask them about their automation of testing. Many of these companies move quick and break stuff, which is okay in a cat photo application, but in a fintech SaaS? In 18 months, you will have to rewrite the entire backend.
 
I am facing the same problem here bro. cries Every expert company I have engaged with simply wants to take a simple CRUD template and sell it to me at $150k. It is almost impossible to find a team that is familiar with multi-tenant database sharding.
 
Unless they refer to the concept of Idiempotency when discussing your API-first system of dealing with financial transactions, they are not fintech savvy. You can not make duplicate payments due to a retry logic error.
 
Is it me or are all these companies on the same WordPress template that they use on their own site? Even when they are not capable of creating a special web site, how will they create a complicated microservices structure?
 
I know, but, unfortunately, I have the same problem. I have researched five companies this month and they could not provide a direct response to how they go about processing real-time data streaming over WebSockets or Polling.
 
In fact, the largest red flag in the discovery is the situation where they provide a fixed price without even looking at your data schema. A real saas application development firm will demand a paid discovery phase as a way of mapping out the microservices initially.
 
Same. This is because, I require a partner who will not abandon me with a spaghetti code after the MVP is completed.
 
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